Our Values

Thames Valley Copiers provide honest Sales advice on Ricoh and Develop MFD’s.

We work by a set of values where customer service, personability, honesty and reliability are crucial.

Our Sales Team work hard to provide an honest appraisal of your business requirements. They then submit quotations which are clear and factor in all costs. There will never be any hidden extra costs, nor will they ever oversell and inflate the actual value you need to spend.

Customer service is our strength and will always be our focus.
We are still run as if a small business. Your queries and account in general will be dealt with the same person whom you will know on a first name basis. This person will then have an excellent knowledge of your account. This allows them to provide ongoing support and react quickly if your business needs change.

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We Work With...

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Ricoh

Established in 1936 and the market leader, Ricoh devices offer a wide range of solutions for businesses of all sizes. Ricoh offers innovative energy efficient technology and outstanding reliability to facilitate smart, efficient and sustainable business workflows.

Develop

Develop is a brand of Konica Minolta Business Solutions and stands for professional, state of the art office communication solutions. Develop market systems, software and services to meet the document production and management needs of start up and small to medium sized businesses whilst delivering exceptional colour print quality and reliability.

Nuance

Nuance have many solutions available. However, we have found the document imaging solutions to be vital in keeping organization’s information private. Scanning in particular can cause problems with compliance but Nuance has OmniPage Capture that allows particular sensitive words/data to be removed from documents that are being scanned, minimizing the risk.

Papercut

Papercut MF is the easy way to automatically monitor and manage copying and printing, giving you control over your costs and environmental impact. It checks print jobs on the print server and analyzes them, applying rules to enforce your print policies. Secure print ensures users have to release print jobs rather than unclaimed print outs being left on the device.

Core Values of Ricoh and Develop Dealer

Integrity

Taking pride in everything that is fair, honest and knowledgeable and build trust in every situation.

Service excellence

Strive for excellent quality of service by listening, delivering on all aspects of our contracts and regular communication.

Teamwork

Cooperate and work together to create a good working environment which allows the business to be successful and serve our clients well.

Competence

A thirst for knowledge, learning new technology and satisfying a client’s needs as quickly as possible.

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